COVID-19 hits Defence Force Recruiting

Defence Force Recruiting is still open for business but has had to make changes to its business model in order to safeguard the health of our candidates and staff during the COVID-19 crisis.

FILE PHOTO (January 2017): Army recruits completing push-ups during an Accelerated Training Option Pre-Recruit Course at RAAF Base Edinburgh. Photo by Sergeant Murray Staff.

The DFR web site says that in light of current events, the recruiting agency had changed its information delivery methods, including moving to virtual YOU sessions, on-line aptitude testing and phone-career counselling sessions.

However, the phone systems are currently experiencing higher than normal call volumes, but new phone-answering teams were being recruited.

Fitness assessments are temporarily postponed and friends and family are not allowed to attend appointment or enlistment ceremonies.

The Aviation Screening Program is also currently suspended.

DFR web site said that where face-to-face interaction was required, recruiting centres across Australia were taking precautions in line with government advice to ensure social distancing measures were applied.

“All recruiting centres will be screening candidates using a questionnaire and conducting temperature checks on arrival.

“All candidates with active bookings will be contacted and advised of the new processes by e-mail, including how to access and complete the virtual sessions.

“If you have any questions about the status of your application, please call 13 19 02 – [however] due to the current situation, our call centre is unfortunately experiencing longer than usual call wait times.

“We’ll continue to make updates to the recruitment process, rolling out more digital solutions.”

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